Contact Us
We're here to help! Reach out to us for support, partnerships, or any questions about your grocery shopping experience.
Get in Touch
Whether you're a customer with questions, a shop owner interested in partnering with us, or someone looking to join our team, we'd love to hear from you.
Customer Support
Need help with your order or have questions about our service?
+91 97647 15115Available 24/7 for your convenience
Business Hours
Customer Support: 24/7
Business Inquiries: Mon-Fri, 9:00 AM - 6:00 PM IST
Partnership Inquiries: Mon-Sat, 10:00 AM - 7:00 PM IST
Headquarters
Grozri Pvt. Ltd.
Gajanan Nagar,
Nagpur, Maharashtra 440015
India
Send us a Message
Frequently Asked Questions
How can I track my order?
You can track your order in real-time through the Grozri app or website. You'll also receive SMS and email updates at every stage of your order.
What are your delivery charges?
Delivery charges vary by location and order value. Many of our partner shops offer free delivery on orders above ₹500. You'll see exact delivery charges before confirming your order.
How do I become a partner shop?
We're always looking for quality shops to join our platform. Please contact us at partnerships@grozri.com or call our partnership team for more information about joining Grozri.
What payment methods do you accept?
We accept all major payment methods including UPI, credit/debit cards, net banking, and cash on delivery (where available). All online payments are processed securely.